Your account is who you are on ChiwaBots: how you sign in, which platforms are linked, which channels you belong to, and what you have bought. None of it is channel configuration — every item here follows you, and stays the same wherever you switch to.
What it solves
One person usually wears several hats here: owner of their own channel, editor on a friend's channel, and a plain viewer collecting points somewhere else. If each hat needed its own account, "which login was that under?" becomes a daily question.
ChiwaBots takes the other route: one account, several platform identities. Twitch and YouTube sit under the same account, roles are granted per channel, and the plan and its quotas belong to the account.
Signing in and platform identities
Sign-in always goes through a platform (Twitch / YouTube) or a passkey — there is no password on this site. Your email address is only used for notifications and contact, never as a login. It still needs verifying, because plan expiry and login alerts are delivered there.
"Platform identities" lists what is currently linked to this account; the one the account was created with is marked primary. You can link more platforms, or unlink one. A given platform account can only belong to one ChiwaBots account — trying to link an identity that already sits under another account (yours or somebody else's) is refused outright.
🔴 Accounts are never linked automatically. Even when two platform accounts carry the same email address, the system only points it out — it never merges on its own. Merging requires you to prove you hold both sides and to confirm it explicitly. That is deliberate: an automatic merge that guesses wrong hands one person's data to somebody else.
Your channels
Two very different relationships live here, and the list keeps them apart:
- You hold a role on that channel — someone granted you admin, editor, MOD and so on.
- You authorised that channel to use your account as its bot — its command replies go out under your name. That is a separate consent and can be revoked at any time; afterwards the channel falls back to the official bot.
A channel invitation only takes effect once you accept it; rejecting simply removes the invitation. You can also start the other direction from here and join someone else's channel as their bot.
⚠️ Leaving a channel is destructive. It removes your role and permissions immediately, and permanently deletes the automation rules you created there — coming back later does not bring them back. The confirmation dialog tells you how many will be deleted.
Also: if you are still a Twitch MOD on that channel and the owner has auto-grant MOD enabled,
the MOD role can come back on its own. To cut it off completely, run /unmod on Twitch.
Notification preferences
Notifications are a two-by-two matrix: login alerts and product updates, each deliverable by email or Discord DM (the latter needs a linked Discord account), with all four switches independent. The same card also sets which language notifications are written in. Keeping login alerts on is worth it: that is the fastest way you will find out somebody else signed in as you.
Plan, gifts and orders
The plan belongs to the account, not to one channel. Plan history shows each period's start and end; orders list every purchase and its state (pending / completed / failed / cancelled / refunded).
"Viewer gifting" is a switch that is off by default. Turn it on and viewers can buy a ChiwaBots paid plan for you from your public tip page, extending your expiry date directly. The default is off for a concrete reason: the gift page has to show your current plan tier in order to price the gift, which discloses it publicly — so the decision is left to you.
Common misconceptions
- There is no password to change here. Sign-in uses platform authorisation or a passkey. To harden the account, add a passkey on the Security page and make sure login alerts are on.
- The same email does not mean the same account. The system will point out the match, but it will never merge the two by itself.
- Unlinking a platform does not delete channel data. What stops working is what depended on that identity — signing in with it, for one. The last remaining identity cannot be unlinked: at least one way back in has to stay.
- A gifted plan is a ChiwaBots plan, not a Twitch subscription. The money goes to the platform and never reaches the streamer's payout account — that is what tipping does, and the two are not the same thing.