The AI bot puts a character with a defined personality into your chat. Use an official template or write your own persona; replies consume AI credits.
What it solves
The most awkward thing that happens in a chat room is silence — especially early in a stream before people arrive, or when you're concentrating on the game and can't answer. The AI bot fills that gap: it picks up conversation and responds to new arrivals, so the room looks alive and real viewers find it easier to join in.
Getting started
- Enable the AI bot.
- Pick a persona from the official templates, or create your own.
- Set the trigger conditions and reply frequency.
- Check you have AI credits (it stops replying when they run out).
Writing a persona
Only the content field drives behaviour — the other fields don't affect how the AI
performs; the name and description are there for you to recognise it. The content field accepts any
language, and writing it in the language you're most fluent in gives the best results. The more
specific the description, the more consistent the personality.
Common misconceptions
- The AI account and the ChiwaBots chat bot account are two separate accounts. By default it speaks as the official AI account; using your own is a Pro feature.
- Give the AI account MOD. MOD bypasses restrictions like followers-only mode and has a higher message rate limit. VIP only bypasses the mode restrictions — the rate limit still applies.
- For the AI to use channel sub emotes, gift a sub to that AI account. Emote access follows subscriptions exactly as it does for any viewer (syncing can take a moment).
- Credits are consumed per reply. The more often it replies, the faster they go; when they run out the AI simply goes quiet — no charges are incurred.
- A template's name and description don't affect behaviour. Renaming it won't change the personality — edit the content field to change how it acts.
Settings
The text below is taken from the in-app help, so it stays in sync with the actual interface.
| Setting | What it does |
|---|---|
| Content | Only the Content field drives the AI; other fields don't affect its behavior. Write in the language you're most comfortable with. |
Other notes
- Custom AI accounts are a Pro feature. Upgrade to use your own account or an authorized bot account instead of the official AI account.
- The AI account is a separate Twitch account (not the chat bot). Granting it MOD is recommended — it bypasses follower-only mode and gets a higher send-rate limit. VIP only bypasses chat modes; the Twitch API send-rate still applies.
- Gift the AI account a subscription to unlock your channel's subscriber emotes in its replies (syncing may take a moment).
- Initiate chat on an interval while you're live.
- Reply when @-mentioned (while live only).
- Description
- Logic-driven, a calm and precise driving force behind the scenes.
- Sharp-tongued but soft-hearted; an occasional vitriolic wit who serves as the soul of the stream.
- Gentle and inclusive, acting as the warmest harbor for the audience.
- Mischievous and playful, enjoying nothing more than joining the crowd in creating a stir.
- Enthusiastic, loyal, and absolutely obedient; suitable for streamers who enjoy being surrounded by passion.
- Brimming with a sense of hierarchy and arrogance; tailored for audiences who enjoy being looked down upon.
- High-spirited and unstable, treating the chatroom as a massive experimental site.
- The most versatile option; the AI takes the initiative to drive the atmosphere and engage in small talk.
- Ideal for late-night or healing streams; the AI becomes more empathetic and attentive.
- Targeted at new viewers, encouraging them to follow and participate in the interaction.
- Cryptic and ethereal; ideal for slow-paced, divination, or healing-themed livestreams.
- Extremely calm and authoritative; suited for hardcore gaming or channels requiring strict discipline.
- Professional promotional mode; the AI naturally integrates products and generates engagement.
- Subtly suggests and expresses gratitude for viewer subscriptions and support without causing annoyance.
- Reminds viewers to join Discord, Threads, or follow on Instagram.
- Add-on points bought before 2026-07-29 or migrated from the earlier system. These keep no expiration date; purchases after that date go to period capacity.
- Capacity is added to the current period and settled with it.
Other settings
These settings have no additional help text in the dashboard; only their names are listed here.
- Let AI join your chat automatically
- General
- Stream info
- Auto reply
- Mention reply
- Custom templates
- Persona
- Task
- Reply language
- Time zone
- Time zone the AI uses to read the clock.
- Word limit
- Soft cap on reply length; a hint, not enforced.
- Reply cooldown (s)
- Wait this long after a reply before replying again.
- Daily reply limit
- Cap replies per day to save credits.
- Unlimited
- AI account
- The Twitch account that actually sends AI replies (separate from the ChiwaBots chat bot account).
- Info for the AI to recall about your stream…
- Reply interval
- Triggers an auto reply on this interval.
- New message threshold
- Minimum new messages since the last reply.
- Mention permission
- Ignored users
- No users added yet.
- Enter a Twitch username
- No templates yet.
- Template name
- Add template
- Template limit reached (10).
- Official
- Custom
- Custom templates are a Pro feature.
- Use example:
- Select template
- (Add new)
- Save
- Official template — read-only, can't be edited or deleted.
- Calm and Professional Assistant
- Tsundere Cat-Girl
- Healing Big Sister
- Chaotic Prankster Imp
- Loyal Canine-Like Butler
- Sharp-Tongued Elegant Oujyo
- Mad Genius Scientist
- Interactive Atmosphere Builder
- Gentle Companionship
- Newcomer Onboarding
- Mystical Forest Witch
- Hardcore Commander
- Commercial Promotion
- Sponsorship and Subscription
- Social Media Traffic Redirection
- Remaining credits
- Free
- Plan
- Legacy add-on
- Expiring soon
- Expires
- Free credits claimed.
- Claim failed: already claimed, account not verified, not eligible, or the campaign has ended.
- Free credit campaign
- No active free credit campaign right now
- You must be a Twitch Affiliate or Partner to claim
- Your current plan is not eligible for this campaign
- You've already claimed this campaign
- This campaign can't be claimed right now
- Add period capacity
- Period ends
- Only the channel owner can add period capacity
- Only the channel owner can claim free credits
- Period ending shortly
- Add period capacity
- Reply usage logs
- Logs are kept for 30 days.
- Mention
- Auto
- No more records