Import

Import brings over what your viewers built up on another bot: StreamElements loyalty point leaderboards, custom commands from StreamElements, Nightbot or Fossabot, and your cover song list from StreamerSonglist. Anything else can come in as a CSV file.

What it solves

The expensive part of switching bots is not the configuration; it is that everything your viewers accumulated goes to zero. A regular who has followed you for two years and saved up a few hundred thousand points does not experience a reset as "just a tooling change". Custom commands are the same: they are a channel's inside jokes, and nobody wants to retype them. Import means the move does not get charged to your viewers.

No credentials needed

Data is fetched from the other platform's public side using your channel's Twitch account. You never log into StreamElements and never paste a token or API key. If the other platform is unreachable at the time, CSV upload is the fallback.

Two steps: fetch, then confirm

1. Pick the source and the kind of data (points, commands or cover songs).
2. Hit Fetch: a large leaderboard takes a moment to read.
3. Preview: how many rows are importable, how many are skipped, how many need review.
4. Only after you confirm is anything written.

Fetching and writing are separate steps, so you always get one look before deciding. Fetched data is staged for 24 hours; after that you have to fetch again.

Importing points

• Add: add on top of the viewer's current balance, keeping what they have.
• Overwrite: replace the viewer's balance with the imported value.

You can also import only the top N, or set a minimum-points threshold to filter out the long tail of single-digit ghost records. If the import exceeds your plan's quota, the excess is skipped and listed in the report.

Importing commands

Imported commands arrive disabled. That is deliberate: a command from another bot does not necessarily mean the same thing here, and some responses need adjusting. Review them on the Commands page and enable the ones you want.

Command permissions carry over from the source platform (subscriber and up / VIP and up / MOD and up / broadcaster only) and can still be changed afterwards.

Variables inside responses are converted where a clean equivalent exists ($(user) becomes {username}, for example). Anything that cannot be converted is left as-is and flagged "needs review": those are usually variables that call out to the internet or execute arbitrary content, which have no equivalent here and must not be guessed at. Flagged commands are still created; just read them before switching them on.

Cover song list import

If you keep a song list on StreamerSonglist, you can bring the titles, artists and attributes (tags) straight into your cover song library instead of retyping them. Active/inactive state comes across too.

• Songs you already have (same title and artist) are skipped. So you can re-import whenever your list grows, without overwriting the backing tracks, guide tracks or karaoke timings you already set up.
• The preview can be filtered by tag, or ticked song by song. Long lists are only shown a few hundred at a time; leaving everything ticked imports the unlisted ones too, but the moment you untick any single song, only the songs you ticked come in; the page says so explicitly.
• Lyrics are not imported. The source has none. You can tick "fetch lyrics after importing" on the confirm screen and the site will look each song up in a community lyrics database by exact title and artist; it only fills songs that have no lyrics, never overwrites, and can be stopped part-way. The library page also has a "fill in lyrics" button that works on songs you imported earlier.

No StreamerSonglist account? The same flow takes CSV and JSON, so a spreadsheet you built yourself works just as well.

CSV: the universal escape hatch

Any platform that can export a table can come in through CSV:

• Points: username,points
• Commands: command,response
• Cover songs: title,artist,tags,active

Sample files are downloadable from the page. This route does not depend on a third-party service still being alive, which also makes it the only option when the other service has already shut down.

Common misconceptions

• Each source has a cooldown. 24 hours for points and commands, 15 minutes for cover songs. That is a cooldown, not a quota: it keeps repeated scraping off the other platform and stops a mis-click from crediting the same points twice. The song library cooldown is much shorter because song lists keep growing and you need to top them up, and duplicates are skipped anyway.
• A private StreamElements leaderboard cannot be read. In the StreamElements dashboard, under Loyalty, set the leaderboard to public temporarily, fetch again, and switch it back afterwards. This is not a limitation here; there is simply no public data to read.
• Import covers viewer points and custom commands, not a whole setup. Module settings, alert styling and giveaway rules from another bot are not (and cannot be) carried over. To move settings between channels on this site, use Backup & restore.
• Viewers are matched by looking up their Twitch account name. Each name in the source is resolved against Twitch; anything that does not resolve (renamed, deactivated, or not a Twitch account at all) is skipped. That is what most of the "skipped" count is, and the skipped names are listed so you can check them.

Settings

The text below is taken from the in-app help, so it stays in sync with the actual interface.

Other notes

• Carried over from the source command; adjustable in command settings.
• Each source can be imported once every 24 hours.
• Drop a CSV file here, or
• Estimated from balances as of when this preview loaded.
• Excluded by the filters below; this row will not be imported.
• Commands were created (disabled). Enable the ones you want on the Commands page.
• If the source platform can't be reached, use CSV upload as an alternative.

Other settings

These settings have no additional help text in the dashboard; only their names are listed here.

• Subscribers+
• VIP+
• Mods+
• Broadcaster only
• Restricted
• Download CSV sample
• Download JSON sample
• Points
• Commands
• Cover songs
• StreamElements
• Nightbot
• Fossabot
• StreamerSonglist
• CSV / Universal
• Import the points leaderboard and custom commands from StreamElements
• Import custom commands from Nightbot
• Import custom commands from Fossabot
• Import titles, artists, and tags from your StreamerSonglist song list
• Upload a file exported from any platform (points or commands)
• Bring your points and custom commands over from StreamElements, CSV, or another bot
• Choose a data source to import. We fetch it automatically using your channel's Twitch account, no credentials required.
• Points import
• Commands import
• Recent imports
• Back
• Start fetch
• Confirm import
• You can import from the same source once every 15 minutes.
• Zero credentials: we fetch automatically using your channel's Twitch account. No login or token needed.
• Import mode
• Choose file
• Choose another
• Failed to read the file, please try again.
• Preview and confirm
• Fetched
• Importable
• Skipped
• Duplicates
• User
• Points to import
• Current
• Final
• Only top N
• Minimum points to import
• Quota limit reached
• Needs review
• Imported commands are disabled by default; review and enable them on the Commands page.
• Select all
• Invert selection
• Clear tag filter
• Not listed
• Import complete
• Import again
• Applied
• Failed
• Already in your library, skipped
• Tags over the limit, truncated
• Library full, not imported
• Over your plan limit, not imported
• Could not be saved
• Import failed
• This import's staged data expired (24 hours). Please fetch again.
• Something went wrong during import. Please try again later.
• Your StreamElements leaderboard is currently private
• Open the StreamElements dashboard → Loyalty settings.
• Temporarily set the Leaderboard to public.
• Come back here and fetch again; you can set it private again afterwards.
• Queued
• Fetching
• Awaiting confirm
• Applying
• Done
• Expired